At Ledlenser we take extraordinary measures to make sure your Ledlenser product will give you many years of dependable service. If the product has a defect in material or workmanship, don’t worry! We will gladly repair or replace it, at our discretion, with one of equal or greater value under our 5-year guarantee. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Ledlenser product.

This warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Ledlenser product. This warranty does not cover sheaths, accessories, imprinting, or color finishes.

Ledlenser is not liable for incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction.

Please read the following warranty information for details.

How to Return Your Light

Step 1: Package the Light Securely

Unfortunately, we cannot be responsible for lights that never reach us. Please be sure to send your warranty repair via an insured and trackable service where delivery confirmation can be obtained if necessary. Do not ship us your sheath or accessories.

Be sure to download and complete the Warranty Return Form below. The form must be completed, signed and included with your product in order for us to process your warranty request.

Click here for Warranty Form

Step 2: Ship Out Your Package

*The address below is for MAILING ONLY.

Canada Shipping Address:

Eastern Outdoor Sales:
Attn: Ledlenser Warranty
3067 Mainway
Burlington,Ontario L7M 1A1

Step 3: We Do the Rest

Besides fixing your documented problem, we will ship your product back to you at our expense using a trackable shipping service.

Questions?

For Canada, please contact:

Eastern Outdoor Sales:
Phone: 905 335-5103 (message phone only)
E-mail: info@eosi.ca

Questions?

Please contact your local authorized service center with any additional questions you may have.